Right of revocation
Right of revocation
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period shall be fourteen days from the date on which you or a named third party, other than the carrier, have taken possession of the last goods.
To exercise your right to revocation you must contact:
Raben Trans European Germany GmbH
Sony Retouren, VAM
Koperstr. 3 - Gate 51
by submitting of a clear withdrawal notice (e.g. by post, fax or email) which clearly expresses your intention to withdraw from the contract.
You can use the attached withdrawal form template for this purpose, but this is not mandatory.
The timely posting of the withdrawal notice before the end of the withdrawal period shall be sufficient for the purpose of observing the time limit.
Consequences of withdrawal
If you withdraw from this agreement, we shall be obliged to reimburse you for any payments that we have received from you, including delivery costs (except for additional costs arising from the fact that you have chosen a different type of delivery than the cheapest standard delivery option) at the latest within fourteen days from the date on which we have received your withdrawal notice.
Unless expressly agreed otherwise, we shall use the same method of payment to reimburse you as you used for the initial transaction; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back from you, or you have supplied evidence of having sent back the goods, whichever is the first.
You shall be obliged to return the goods to us promptly and at the latest within fourteen days from the date on which you have notified us of your intention to withdraw from the contract.
The timely posting of the goods before the end of the fourteen-day period shall be sufficient for the purpose of observing the time limit. You shall bear the direct cost of returning the goods.
You shall be obliged to compensate us for any deterioration in value, if the deterioration in value results from handling other than what is necessary to ascertain the nature, properties and functioning of the goods.
End of the revocation declaration
Sample cancellation form
If you want to cancel the contract, please fill out this form and return.
Firma: Vam UG (haftungsbeschränkt)
Geschäftsführer: Yvonne Meyns
Straße: Ekhofstr. 39
PLZ + Ort: D - 22087 Hamburg
Telefon: 040 432 602 96
Hereby I/we withdraw (*) from the contract concluded by me/us (*) for the purchase of the following goods: ___________________________________
Received on: ___________________________
Name of the customer: ____________________________
Address of the customer: __________________________________________
Signature of the customer (only when informed in paper format): ____________________
(*) Delete as appropriate.